You must have the following qualifications
- NVQ 2, 3 or Diploma in Health and Social Care or be willing to work towards these.
We are looking for someone with the following experience
- Experience of working with vulnerable adults
- Customer service experience
We are looking for someone with the following technical skills
- IT literate
- The ability to compile social care plans for residents
- Ability to communicate on the telephone
- Good interpersonal skills
- Excellent verbal and written skills
- Able to return information and carry out instructions accurately.
- Able to maintain confidentiality
- Able to work with residents to ensure they have fulfilling lives
- Able to prioritise workload
- Able to use own initiative
The ideal candidate will have these personal qualities
- Shares ideas with others (to make improvements)
- Keen to learn and improve own performance
- Committed to communicate with customers to understand their needs
- Will go the extra mile to help fulfil customer’s needs
- Has a ‘can-do’ attitude to work
- Enjoys working effectively as part of a team